Boost your self-service rates with the next generation of virtual agents powered by conversational AI. It’s the fast, easy and scalable way to automate for enterprises.Get started
Turn customer service agents into AI trainers and control the total cost of ownership without needing to tie up developers.
We can build a solution faster than anyone else. After just a few days, the virtual agent is operational and ready for testing. We include a report on expected resolution rate and potential cost savings.
Our intuitive no-code conversational AI platform empowers frontline teams to automate customer service without tech support. Because with boost.ai, you don’t need developers to automate.
If a virtual agent can’t understand, it won’t be able to help. It’s why NLU is so crucial for successful automation. Our market-leading NLU gives our virtual agents consistent resolution rates of over 90% - in any language.
Design and deploy complex conversation flows without tying up developers. Integrate advanced enterprise functionality as you expand your scope.
With no coding or developers required, our user-friendly conversation builder gives you everything you need to create advanced conversation flows within minutes and easily connect your existing self-service solutions.
Give the right response, every time. Advanced NLU & NLP allow your virtual agent to answer questions and automate actions on thousands of topics - not just a few hundreds - with consistently high resolution rates.
Powerful AI doesn't have to be complicated. Our easy-to-use training editor gives you the flexibility to teach your virtual agent new tricks without the need for data scientists or developers.
Get a complete overview of how your virtual agent is performing via a multi-purpose dashboard. Track conversation quality, feedback ratings, and other metrics that you can use to continually optimize the user experience.
Dive deeper into your virtual agent's interactions. The AI Admin Panel offers an in-depth look at conversation analytics with advanced features such as conversation quality, rating, tagging, filters and more.
Peek behind the AI curtain and gain a better understanding of why your virtual agent responds the way it does. Detailed message analysis gives you a breakdown of each user message including prediction score, important words and more.
Delight users with dynamic and engaging interactions by putting your virtual agent at the centre of your digital customer service strategy. Promote campaign and upsell products and services with easy-to-use proactive features.
Provide virtual agent support on your website or through familiar platforms such as Slack, Zendesk, Messenger or Microsoft Teams. Make it simple for your users to help themselves, wherever it suits them best.
Forget about rigid menus and frustrating voice prompts. Bring the same transformational chat experience to automated phone support by upgrading your legacy IVR solution to our groundbraking conversational IVR platform.
Gain invaluable insight from real-world testimonials into how conversational AI has transformed customer service for our clients.
We offer a user-friendly, one-stop-shop from which to build, implement and operate virtual agents that automate online interactions - with no coding required.
With unlimited scalability, enterprise-level security and best-in-class privacy features, our conversational AI platform has helped hundreds of global companies and organizations. Whether you operate in the private or public sector, a virtual agent can assist you in simplifying business operations, strengthening customer relationships and creating new lines of revenue.
Increase capacity without hiring extra staff. An external virtual support agent can provide instant, consistent answers to thousands of repetitive and mundane inquiries, and seamlessly transfers complex requests to human agents in the same chat window.
Enhance efficiency and quality by making information and best practices easy to access for employees. An internal virtual agent acts as a centralized knowledge base that can augment and assist your employees with all kinds of internal processes.
Grow your revenue by making sure you are ready to engage 24/7 with new customers. An external virtual sales agent can help to optimize the customer journey, boosting self-service rates and proactively engaging to increase up-selling and cross-selling of products and services.