Conversational AI trusted by leading enterprises

if logoSantander logoNordea logoSilvercar by Audi logoTelia logoTryg logoDNB logoTelenor logo

Why boost.ai

Turn customer service agents into AI trainers and control the total cost of ownership without needing to tie up developers.

Fast

Fast

We can build a solution faster than anyone else. After just a few days, the virtual agent is operational and ready for testing. We include a report on expected resolution rate and potential cost savings.

Easy

Easy

Our intuitive no-code conversational AI platform empowers frontline teams to automate customer service without tech support. Because with boost.ai, you don’t need developers to automate.

Scalable

Scalable

If a virtual agent can’t understand, it won’t be able to help. It’s why NLU is so crucial for successful automation. Our market-leading NLU gives our virtual agents consistent resolution rates of over 90% - in any language.

Scalable customer experience made easy

Design and deploy complex conversation flows without tying up developers. Integrate advanced enterprise functionality as you expand your scope.

Build

No-code conversation builder

With no coding or developers required, our user-friendly conversation builder gives you everything you need to create advanced conversation flows within minutes and easily connect your existing self-service solutions.

UNLIMITED INTERACTIONS

Unlimited scalability (NLP & NLU)

Give the right response, every time. Advanced NLU & NLP allow your virtual agent to answer questions and automate actions on thousands of topics - not just a few hundreds - with consistently high resolution rates.

EASY TO USE

Conversational AI that's easy to train

Powerful AI doesn't have to be complicated. Our easy-to-use training editor gives you the flexibility to teach your virtual agent new tricks without the need for data scientists or developers.

ANALYZE

Actionable statusboard

Get a complete overview of how your virtual agent is performing via a multi-purpose dashboard. Track conversation quality, feedback ratings, and other metrics that you can use to continually optimize the user experience.

Advanced conversation analytics

Dive deeper into your virtual agent's interactions. The AI Admin Panel offers an in-depth look at conversation analytics with advanced features such as conversation quality, rating, tagging, filters and more.

Detailed message analysis

Peek behind the AI curtain and gain a better understanding of why your virtual agent responds the way it does. Detailed message analysis gives you a breakdown of each user message including prediction score, important words and more.

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ENGAGE

Go 'chat-first' FTW

Delight users with dynamic and engaging interactions by putting your virtual agent at the centre of your digital customer service strategy. Promote campaign and upsell products and services with easy-to-use proactive features.

Omni-channel experience

Provide virtual agent support on your website or through familiar platforms such as Slack, Zendesk, Messenger or Microsoft Teams. Make it simple for your users to help themselves, wherever it suits them best.

Conversational IVR

Forget about rigid menus and frustrating voice prompts. Bring the same transformational chat experience to automated phone support by upgrading your legacy IVR solution to our groundbraking conversational IVR platform.

Additional features

  • GDPR Compliant
  • Multilingual Support
  • Cloud/On-Premises Hosting
  • Virtual Agent Network
  • AI-Assisted Human Chat
  • Conversational IVR
Get started

22%

of all customer service  automated in 6 months
DNB is the largest bank in Norway with over 3 million customers
DNB logo

650,000+

customer service requests automated in 2020
Telenor is one of the world's largest telcos with over 10 million subscribers in the Nordics
Telenor logo

0

developers needed to manage solution
Tryg is the largest non-life insurer in the Nordics with over 5 million customers
Tryg logo

What our customers have to say

Gain invaluable insight from real-world testimonials into how conversational AI has transformed customer service for our clients.

What we can do for you

We offer a user-friendly, one-stop-shop from which to build, implement and operate virtual agents that automate online interactions - with no coding required.

With unlimited scalability, enterprise-level security and best-in-class privacy features, our conversational AI platform has helped hundreds of global companies and organizations. Whether you operate in the private or public sector, a virtual agent can assist you in simplifying business operations, strengthening customer relationships and creating new lines of revenue.

Chatbot avatars around the world
200+
Live virtual agents
20M+
Automated interactions
3000+
Certified AI trainers
Boostman improves
What part of your organization can be improved with automation?

Customer support

Increase capacity without hiring extra staff. An external virtual support agent can provide instant, consistent answers to thousands of repetitive and mundane inquiries, and seamlessly transfers complex requests to human agents in the same chat window.

Internal support

Enhance efficiency and quality by making information and best practices easy to access for employees. An internal virtual agent acts as a centralized knowledge base that can augment and assist your employees with all kinds of internal processes.

Sales optimization

Grow your revenue by making sure you are ready to engage 24/7 with new customers. An external virtual sales agent can help to optimize the customer journey, boosting self-service rates and proactively engaging to increase up-selling and cross-selling of products and services.

One of our helpful humans can help you get started