Company

Privacy policy

Privacy policy

Last updated: 5th May 2021

We take protection of personal information seriously and are committed to handling personal data in accordance with the applicable privacy regulations.

This privacy policy applies to the information and data collected by us to which we are controllers, including information collected through our website and other channels as described in this policy. This privacy policy explains how we collect, use, share, store and process your personal information. If you do not accept the terms of this privacy policy, you should not use our website and any other channels described herein. 

We encourage you to periodically review the terms of this privacy policy as they may be updated from time to time. 

We welcome your questions and comments on this policy. You can contact us at privacy@boost.ai.

Boost.ai is committed to management support for achieving compliance with applicable PII (personally identifiable information) protection legislation and/or regulation, as well as with contractual terms agreed between boost.ai and its customers, partners, its subcontractors and its applicable third parties.  When necessary, Boost.ai enters into Data Processing Agreements to regulate responsibilities.

Website

Website visitors

We collect the following information about people who visit our website (www.boost.ai) to generate statistics which we use to improve our services and communication channels:

  • Number of visitors to the different pages
  • Duration of each visit
  • Where the traffic originated from (e.g. organic traffic, social media etc.)
  • Which browser is used
  • Country and region (unless your browser sends a no-tracking request)
  • How visitors use our site

Website forms

Our website has different forms that allows visitors of the website to sign up for being contacted, to sign up for webinars, sign up for downloading material such as the AI guide, sign up for potential partnership, sign up to receive a newsletter and sign up for a demonstration of our products. These forms are powered by the third party service provider Hubspot and the information that is submitted by you through those forms may be shared with third parties such as our partners, our employees, third party service providers, our customers and potential customers for the purpose of contacting you or providing you with information related to our services. 

This information may be stored by us in its internal systems such as Salesforce, Mailchimp and Google workspace and may be used by us to contact you, send you emails and provide you with information related to our services.

Each of our newsletter and emails will offer you the opportunity of opting out from receiving the newsletter or emails. 

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. 

Cookies are widely used to make websites work - and work more efficiently - by providing information to the owners of the website. The list below describes what cookies are used in our website, what data they collect and what we use it for. 

Google Analytics:

  • _gat
  • _ga
  • _git

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. 

These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 

Hotjar:

  • _hjClosedSurveyInvites
  • _hjDonePolls
  • _hjMinimizedPolls
  • _hjDoneTestersWidgets
  • _hjMinimizedTestersWidgets
  • _hjIncludedInSample

These cookies are used by Hotjar to visualize website usage data in order to improve user experience and logic on the

Boost.ai E-learning platform at Docebo

We use the learning management system software Docebo to host our e-learning platform. In order to access our e-learning platform, you must have rightful access to an admin panel which will be linked to our e-learning platform through a sign on authentication. Before accessing the e-learning platform for the first time you will need to accept our e-learning privacy statement which will be available to you before login. Find more details about Docebo’s handling of personal data at https://www.docebo.com/company/privacy-policy/

Visits to our offices and participation on events hosted by us

We might keep a record of people who visit our premises and take part in our events either electronically or in paper format for the purposes of security and statistics, as well as contact to follow up interest in our products. This record is treated as an internal document and is kept for a maximum of three years following the visit.

Information about employees

We process personal information about our employees for security reasons and in order to perform contracts and fulfil legal obligations related to their employment. We have a policy for that processing which is available internally. 

Other documents containing personal data

We use different software applications and tools for the management and storage of the documents created and received by us. Some of these documents may contain information such as names, addresses, telephone numbers, email addresses, signatures and other personal information. The access to these documents is restricted to a need-to-know basis only. Personal information contained in those documents may be disclosed with public authorities and supervisory agencies if required by law.

These documents are kept as long as necessary for the management of our relationships with partners, customers, vendors and others such as communication, invoicing, compliance and contracting.

In addition, we might collect personal information in connection with us providing our services, as well as in connection with our day-to-day activities, including:

  • Information submitted by you to us as an end-user of our services;
  • Information we obtain from other sources, such as partners, customers and service providers;
  • Technical information and geolocation details;
  • Information in contracts or other documents received or created by us, including, but not limited to names, titles, addresses, phone numbers, email addresses and signatures.