Customers can never wait

Boost your customer experience with an artificially intelligent virtual agent that makes everything fast and easy. is a Scandinavian software company that specializes in conversational AI. With tireless dedication to machine learning, we have developed the world’s most complete software for building, implementing and operating digital advisors powered by our market-leading conversational AI.
Recognized by Gartner as one of the world’s leading conversational AI solutions

Recognized in Gartner Market Guide named by Gartner in 2019 Market Guide for Virtual Customer Assistants as a representative vendor

Using conversational AI to transform the online customer experience is a fairly new process with a lot of noise, features and promises. It can be hard for companies to find the right fit for their needs. Gartner’s latest market guide identifies the key vendors in the Virtual Customer Assistant space to help make that decision easier.

Gartner, Market Guide for Virtual Customer Assistants, Brian Manusama, Bern Elliot, Magnus Revang, Anthony Mullen, 11 July 2019 This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from [insert client name or reprint URL]. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Our conversational AI platform lets you automate customer interactions and cut wait times

Make difficult things easy 

Even the most complex products and services can be easy to access and understand for your customers.

Boost your customer experience in as little as four weeks with extensive pre-made knowledge of banking, insurance and telco. Pre-trained with answers for up to 2 500 questions - covering everything from basic to complex industry-specific issues - it’s a quick and easy process to get started.

Market-leading conversational AI

Features made for enterprise

Steer the conversation with features designed to let anyone create natural and dynamic interactions at scale.

Design and tune conversation flows and master every automated customer interaction like never before. Add advanced features and APIs - without any technical personnel required - and automate all your transactions in one place.

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“The results are a lot better than we expected after such a short time”

Norway’s largest bank cut wait times and improved their customer experience with a virtual banking agent.

Either by resolving enquiries on the spot or forwarding them to its human colleagues, DNB’s virtual banking agent reduced traffic to live chat by 50% after just 6 months.


Conversational AI with the power to make customer experience beat customer expectations

Download the guide and learn:

  • Why customers prefer chat

  • How conversational AI makes chat even better

  • The typical mistakes to avoid when automating
    customer interactions

  • Why conversational AI succeeds where chatbots fail

  • Insight into real world use-cases from the largest companies in the tech-savvy Nordic countries

Conversational AI has become a key factor in the digitization of today’s leading customer-facing companies

Digital transformation that really works


Times are changing for how customers want to interact with companies. Many of the world’s most technological companies have taken the leap - and are reaping incredible rewards:

Use a virtual agent (powered by conversational AI) to automatically answer repetitive questions in customer service


decrease in total traffic to human support in just 6 months

Our chatbot powered by conversational AI is capable of understanding any customer request


increase in users, only one year after launching virtual agent

Automate conversations with customers through AI-powered chatbot


daily customer interactions fully automated with conversational AI

Let us show you how conversational AI chatbot will future-proof your customer service

Successfully automating customer interactions requires:

The leading enterprise virtual agent improves your customer experience using natural language technology


Deep learning and natural language technology (NLP & NLU), combined with automatic semantic understanding (ASU™), to accurately understand what your customers need.

When it comes to enterprise,’s chatbot solves tough challenges and automates highly complex tasks


With a unique multi-level hierarchy that can process several thousand customer intents at the same time, give yourself the necessary scalability to succeed now and in the future.

Our Conversational AI technology offers a set of key features that we've perfected over time, including call center solutions, voice assistants, data warehouse support, API connectors and much more.


Software that is user friendly and compatible with all direct messaging channels, including voice. Privacy features developed for the Nordic market, one of the strictest in the world.