Customers can never wait

Boost your customer experience with an artificially intelligent virtual agent that makes everything fast and easy.

Boost.ai is a Scandinavian software company that specializes in conversational AI. With tireless dedication to machine learning, we have developed the world’s most complete software for building, implementing and operating digital advisors powered by our market-leading conversational AI.
 
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“The results are a lot better than we expected after such a short time”

Norway’s largest bank cut wait times and improved their customer experience with a virtual banking agent.

Either by resolving enquiries on the spot or forwarding them to its human colleagues, DNB’s virtual banking agent reduced traffic to live chat by 50% after just 6 months.

 
Our conversational AI platform lets you automate customer interactions and cut wait times
 

Make difficult things easy 

Even the most complex products and services can be easy to access and understand for your customers.

Boost your customer experience in as little as four weeks with extensive pre-made knowledge of banking, insurance and telco. Pre-trained with answers for up to 2 500 questions - covering everything from basic to complex industry-specific issues - it’s a quick and easy process to get started.

Market-leading conversational AI
 

Features made for enterprise

Steer the conversation with features designed to let anyone create natural and dynamic interactions at scale.

Design and tune conversation flows and master every automated customer interaction like never before. Add advanced features and APIs - without any technical personnel required - and automate all your transactions in one place.

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Recognized in Gartner research

Boost.ai is named in market research by Gartner - 2019 ‘Competitive Landscape: Virtual Assistant Platforms, Worldwide’

Using conversational AI and virtual agents to transform the online customer experience is a fairly new process with a lot of noise, features and promises, and it can be hard for companies to find a good fit for their needs. Boost.ai is featured by Gartner in their latest market research on virtual assistant platforms.

Gartner, Competitive Landscape: Virtual Assistant Platforms, Worldwide, Werner Goertz, Bern Elliot, 25 June 2019 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from boost.ai. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Conversational AI with the power to make customer experience beat customer expectations

Download the guide and learn:

  • Why customers prefer chat

  • How conversational AI makes chat even better

  • The typical mistakes to avoid when automating
    customer interactions

  • Why conversational AI succeeds where chatbots fail

  • Insight into real world use-cases from the largest companies in the tech-savvy Nordic countries

 
Conversational AI has become a key factor in the digitization of today’s leading customer-facing companies

Digital transformation that really works

 

Times are changing for how customers want to interact with companies. Many of the world’s most technological companies have taken the leap - and are reaping incredible rewards:

 
 
Use a virtual agent (powered by conversational AI) to automatically answer repetitive questions in customer service

51%

decrease in chat traffic to human support in just 6 months

Our chatbot powered by conversational AI is capable of understanding any customer request

608%

increase in users, only one year after launching virtual agent

Automate conversations with customers through AI-powered chatbot

10,000+

daily customer interactions fully automated with conversational AI

Let us show you how conversational AI chatbot will future-proof your customer service

Successfully automating customer interactions requires:

 
The leading enterprise virtual agent improves your customer experience using natural language technology

Understanding 

Deep learning and natural language technology (NLP & NLU), combined with automatic semantic understanding (ASU™), to accurately understand what your customers need.

When it comes to enterprise, boost.ai’s chatbot solves tough challenges and automates highly complex tasks

Scalability

With a unique multi-level hierarchy that can process several thousand customer intents at the same time, give yourself the necessary scalability to succeed now and in the future.

Our Conversational AI technology offers a set of key features that we've perfected over time, including call center solutions, voice assistants, data warehouse support, API connectors and much more.

Compatibility

Software that is user friendly and compatible with all direct messaging channels, including voice. Privacy features developed for the Nordic market, one of the strictest in the world.