What our clients are reporting:
chat session deflection
phone call reduction
less incoming emails
The foundation for complete conversational AI:
Robust machine learning and natural language technology (NLP & NLU) to accurately understand customers and end users.
Unique multi-level hierarchy to handle thousands of end user intents with a remarkably low amount of training data required.
User friendly software current staff can use to operate and customize interactions, in addition to the ability to connect to existing systems.
You can significantly reduce the time and effort required to implement a virtual assistant by using our ready-made industry-specific modules, meticulously developed to be a comprehensive and expandable starting point for new virtual assistant projects.
With over 2000 ready-made user intents and support for advanced features, the banking module can help you cover practically any bank related question from day one.
Telecom customers have many and varied questions. The telecom module is pre-trained to understand their questions and provide them with a range of options.
The public sector module makes it easy to provide citizens with 24/7 virtual assistance. Over 50 Scandinavian municipalities are doing that today, thanks to our revolutionary module.
Take a look at the full range of industry modules we have to offer.
Conversational AI - how it works
A great virtual assistant, which is able to actually help users and provide measurable results for your organization, requires conversational AI with several advanced components.
We have developed these components to make sure your virtual assistant is one of the most robust in the world, with the potential to satisfy even the most demanding users -
no matter how they communicate.