Discover how easy it can be to implement and manage conversational AI solutions in-house.

In June 2022, boost.ai was one of the first companies in Norway to be granted the ISO27701 certification by DNV. Here’s what that means and why it’s important. 

Boost.ai's Dan Black shares his insights from this year's biggest Credit Union industry event

91% of online banking customers prefer to use an app over visiting a branch. (Citi)

90% of Americans use customer service as a factor when deciding whether to do business with a company. (Microsoft)

56% of companies say that conversational AI is driving disruption in their industry. Is your organization taking advantage of virtual agents?

When embarking on a project using voice technology how much of your existing chatbot knowledge is reusable?

Nearly every industry takes advantage of customer service automation technology to improve customer satisfaction. One of the primary ways businesses keep up with consumer demands is through AI chatbot integration.

As more consumers shop, spend, and pay for services online, customer service software must keep up with increasing demands. With a little (or a lot) of help from chatbots, customer service sectors in nearly every industry worldwide are reaping the benefits of conversational AI technology.

An AI-powered chatbot offers businesses the chance to scale customer support/service while providing useful functionality such as order tracking and upselling potential

With the right conversational AI platform powering it, a chatbot can be a powerful tool for banks looking to enhance customer-facing support/sales and optimize operational efficiency.

Boost.ai’s security manager, Gry Evita Sivertsen, details why ISO 27001 certification has been a top priority since the company’s founding in 2016