Conversational AI for banking

Customer-centric conversational AI for every kind of bank

Our platform is the smart choice for any bank - traditional, challenger or mobile - looking for a scalable customer service solution that’s quick to deploy, easy to manage and puts customer experience first.

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Conversational AI that excels at customer service for banks

50+
live virtual agents
in FSI
9
of the Top 10 banks in Norway
>40%
automation rates across all channels
1500+
ready-to-go banking intents
Nordea logoDNB logoSantander logo
Self-service

Automate core banking services

Time = money. Get a virtual banking agent that can automate thousands of bank-specific requests out-of-the-box. Give your self-service offering a boost with over 1,500 pre-trained banking intents, including:
  • Check account balance
  • Report a lost/stolen card
  • Automate loan applications
  • Process mortgage payments
  • Seamless transfer to human chat
  • ...and much more!

Meet DNB.
They use the boost.ai platform to:

Automate 10,000+ customer interactions per day
Automate 20% of all their customer service (in just
‍6 months)
Achieve 68% CSAT scores with their virtual agent

...see results like DNB.

Our customers prefer using [our virtual agent] Aino over picking up the phone or waiting in line for live chat.
Jan Thomas Lerstein
SVP & Head of IT Emerging Technologies, DNB
Read case study

Instant service, personalized

Personalize responses using customer account information and provide an automated banking experience tailored to each individuals’ needs. Seamlessly loop in live chat agents from existing CRM platforms for unparalleled human and virtual agent synergy.

Enterprise-grade privacy

Designed for highly-regulated industries, our conversational AI platform adheres to the strictest standards in data retention, anonymization and privacy, including ISO 27001 certification and GDPR compliance.

Advanced NLU

Reliably extend opening hours without hiring new staff. Advanced NLU means our virtual agents can do the equivalent work of over 200 FTEs while maintaining 90%+ prediction accuracy - regardless of scale.

Integrations

Works with everything you already use

Natively integrate virtual agents with the other tech you depend on today.

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What you get when you bank on boost.ai

A virtual agent powered by conversational AI, developed and deployed in just 10 days
No-code conversation builder makes it easy to train, optimize and expand. No developers necessary
Scale your service, support and sales to any size. Unlimited scalability with prediction accuracy rates above 90%
Experienced support with over 50 successful virtual agent launches in FSI
See plans

Learn from the best in conversational banking

How Norway’s biggest bank automated 51% of its online chat traffic with AI

See case study

Chatbot trends financial services must act on in 2021

See webinar

Meaning and context - the secrets to a successful virtual banking agent

Read blog