Conversational AI integrations

Go beyond the ‘FAQ bot’ with pre-made integrations to the stuff you rely on

Conversational AI is the brain that powers exceptional customer experiences. Discover how you can integrate a virtual agent into the systems you already use.

Channels

Make self-service a multi-channel experience

Integrate your virtual agent with Slack, Messenger, Whatsapp and more. Because being wherever your customers are means bringing AI-powered automation to the platforms that they love and use every day.

Live chat

Level-up Zendesk with AI

Whether you swear by Salesforce or are a Zendesk-lifer, our platform-agnostic AI integrates seamlessly with your existing live chat platform.

Customers get a single, frictionless experience whether they interact with a bot, a human or both, and your live chat agents will thank you for not having to learn yet another system.

EXPErtise

ROI reached in less than 12 months? ✔

“Our customers are not simply looking for answers but require tangible solutions. Integrations are a key part of Telmi’s functionality, helping to incorporate subscription and services into every interaction.”
- Jens Mosbergvik, Head of Operational Support, Customer Care, Telenor

We 🖤️ live chat (so much that we built our own)

Boost Human Chat gives you powerful features for unrivalled human-virtual
agent synergy. It’s our spin on live chat, integrated directly into our platform.

Live dashboard for teams

AI-assisted Smart Replies

Single sign-on
(SSO)

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Utility

Automation that goes beyond the chat panel

Unlock the transformational potential of conversational AI. Your virtual agent can create powerful automated experiences by interfacing with existing RPA and ticketing systems or integrating next-level functionality like OCR and translation.

Authentication

Privacy and security first. Always

User authentication lets you empower customer self-service further. Safeguard user data and securely automate tasks on their behalf through compatibility with OpenID, Connect, SAML and more.

The AI chat is an amazing tool, but the integration component is the secret sauce that has opened up some amazing opportunities for us.
Steve Sierra
Director of Training & Implementation, Silvercar by Audi

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