The CX Paradigm shift: Safe and controlled Generative AI

Tuesday, 23 April 2024 at 4:00PM CET | 10:00AM ET

Rasmus Hauch
Henry Vaage Iversen
Nena van As
Jens Steno
Last updated 24 April 2024

Generative AI is revolutionizing customer service, but 80% of CEOs find that its inherent risks and uncertainty make it difficult to employ quickly.

However, what if there was an innovative approach that paired the power of GenAI with the safety and control best practices of traditional Conversational AI to enable an accelerated time to market? You don’t have to wonder any longer because the answer is here with Generative Action. Join boost.ai CTO, Rasmus Hauch, Co-founder and CCO, Henry Iversen, product researcher, Nena Van As and senior solutions consultant, Jens Steno as they overview and demo what makes our Generative Action technology so revolutionary.

This webinar reviews:

  • The growing importance of Generative AI in customer service.
  • The four pillars that define and control Generative Action.

  • How this technology enables controlled and secure behavior.

  • Use cases for Generative Action across different industries.

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