Virtual banking assistant
The pre-made module for virtual assistants in conversational banking is equipped with thousands of user intents, covering most of the common banking questions.
The module has been under constant development since its first virtual assistant launched, with roughly 500 user intents, at the start of 2017. Today, it contains over 2000 pre-made, banking-specific user intents and responses, and we keep expanding its coverage.
Through boost.ai's support for user authentication, such as BankID, the module comes equipped with the capability to act on the user's behalf and complete tasks for them, such as blocking lost or stolen cards or applying for loans.