Virtual assistant for insurance

The insurance module contains the vast majority of user intents that are required to handle customer claims, in addition to an extensive amount of pre-made content for both customer service and sales.

This module makes the claims handling process significantly easier and more accessible, simultaneously increasing the accuracy of the incoming data and making the entire process more efficient.

Equipped with pre-made coverage for a wide variety of claims, the insurance module is a great foundation to build on, enabling you to spend more time on integrating other, more advanced features, such as user authentication.

 
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A few of our insurance clients

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Conversational banking has increased our customer support capacity by 149,3%
 

Storebrand’s digital insurance agent successfully handles 70% of incoming traffic and deflects it from human customer support.

Read more about how one of Scandinavia’s largest insurance companies is seeing a significant return on its investment in conversational AI through increasing their support capacity, transforming customer interactions and upskilling existing staff to AI Trainers - all at the same time.

Storebrand measure and demonstrate a return on conversational platform
 

Conversational insurance ensures results

 

With pre-made content for thousands of insurance-specific customer enquiries and a ready-made framework for automating claims, conversational insurance has been tried, tested and proven to deliver measurable results and a quick return on investment.

 
 
Conversational ai insurance automate conversations

Automate claims handling

AI-powered conversational insurance gives you the ability to automate the entire claims handling process through dynamic conversations with customers.

Conversational AI for insurance can ease the burden of sales agents

Supercharge sales

Digital insurance agents can recommend and sell products by using the data you already have on your customers and become a trusted, always available advisor.

 
Automate customer support and sales with AI-powered virtual agent

Delight existing customers

Offer your customers the insights they want by letting your digital insurance agent provide real-time status updates and see customer satisfaction skyrocket.

Lead generation and lead attribution through conversational AI

Grow and convert

Even in the early informational phase, digital insurance agents can turn visitors into new customers through dynamic conversational abilities.

 
 

Wondering how we can be so sure that conversational insurance is the ideal solution for your company? Have a chat with our experts in conversational AI for insurance.