UiPath has a vision to deliver the Fully Automated Enterprise™, one where companies use automation to unlock their greatest potential. UiPath offers an end-to-end platform for automation, combining the leading Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to rapidly scale digital business operations. A virtual agent gives RPA a voice with your customer, to go beyond answering a question, and enable the customer to take action.
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The open UI Path platform offers direct integration with boost.ai’s chat and voice bots to deliver intelligent automation at its best.
By combining Robotic Process Automation (RPA) with Conversational AI (CAI) that understands dynamic, open-text conversations, end users are offered an accessible bridge to a world of automated processes and self-service. An AI-powered virtual agent can talk to the end user, collect relevant information and documents, and trigger robots to streamline any process — either as attended or unattended automation.
Internal employees support: Filling out timesheets or inquiring GDPR information
Banking: Initiate grace period for loans; activate e-invoice; delay invoice payment; bock card
Insurance: Gather documentation and details related to an incident; order new insurance; order cancellation
Retail: Initiate a product return; order cancellation
Energy and utilities: Providing status of a service outage or a query on a utility bill
Life sciences: Picking a time to see a doctor, and automatically schedule an appointment
