Start connecting right away
Save hundreds - if not thousands - of hours in setup time.
Building a virtual agent can be a daunting task, but with industry expertise and
over 1 000 pre-built intents covering a range of telecom-related subjects you can be ready to launch in weeks, not months.
Empower customers to help themselves
Go beyond simply answering questions.
User authentication makes it easy to automate actions that would normally require the help of a human operator. A virtual agent can act on behalf of customers to upgrade plans, dispatch devices, check account balance and much more.
Human assistance, on call
Human support when needed. A virtual agent for everything else.
Conversational AI is masterful at answering questions about your business and automating the kinds of interactions that would take up precious time for human employees. For more nuanced queries, your virtual agent is also smart enough to know what it doesn’t understand and seamlessly transfer customers to someone who can help.