Virtual assistant technology
Three essential elements are required in order to create a virtual assistant which can competently assist your users and provide measurable results for your organization.
Our artificial intelligence has some of the most robust natural language processing (NLP) and natural language understanding (NLU) in the world. We also have the machine learning that helps us make continuous improvements to our software.
Certified human operators, who we call AI Trainers, efficiently train, customise and expand the virtual assistant, constantly making it smarter under controlled conditions. We can certify your employees so that they are able to update and maintain your virtual assistant into the future.
The final element is your own domain knowledge, acquired through years of your unique and specific industry experience. This provides the basis for the output of your virtual assistant, and you need to make sure it becomes an accurate representative for your organization and brand.
We will help you achieve this by using our extensive domain knowledge of implementing virtual assistants in your industry.