Automate customer interactions with conversational AI
In today’s on-demand world, where everyone is always online, your customers have sky-high expectations.
They assume that every company that they interact with online is available 24/7 with instant, helpful and personalized service - and rightly so.
But what happens if you’re unable to offer a frictionless experience, and how can you start meeting the demands of the younger generations?
What you’ll learn:
Why customers prefer chat
How conversational AI makes chat even better
The typical mistakes to avoid when automating
Why conversational AI succeeds where chatbots fail
Insight into real world use-cases from the largest companies in the tech-savvy Nordic countries