Gartner research: Virtual Assistant Platforms is recognized in Gartner’s 2019 research - ‘Competitive Landscape: Virtual Assistant Platforms, Worldwide’

Virtual assistant platforms represent a new market, with many vendors entering since 2016. Gartner analyzed the key VPA vendors to be considered by customer-centric companies and organizations that wish to automate interactions.


‘Competitive Landscape: Virtual Assistant Platforms, Worldwide’ offers decision makers valuable insight into the rapidly-growing virtual assistant market.

This 2019 Gartner research includes:

  • Market definition of Virtual Assistant Platforms

  • Competitive situations and trends

  • Market direction and analysis for VAPs

  • Profiles of representative vendors‍

The Gartner document is available upon request from

Gartner, Competitive Landscape: Virtual Assistant Platforms, Worldwide, Werner Goertz, Bern Elliot, 25 June 2019 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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