90% of Americans use customer service as a factor when deciding whether to do business with a company. (Microsoft)
56% of companies say that conversational AI is driving disruption in their industry. Is your organization taking advantage of virtual agents?
When embarking on a project using voice technology how much of your existing chatbot knowledge is reusable?
Nearly every industry takes advantage of customer service automation technology to improve customer satisfaction. One of the primary ways businesses keep up with consumer demands is through AI chatbot integration.
As more consumers shop, spend, and pay for services online, customer service software must keep up with increasing demands. With a little (or a lot) of help from chatbots, customer service sectors in nearly every industry worldwide are reaping the benefits of conversational AI technology.
An AI-powered chatbot offers businesses the chance to scale customer support/service while providing useful functionality such as order tracking and upselling potential
With the right conversational AI platform powering it, a chatbot can be a powerful tool for banks looking to enhance customer-facing support/sales and optimize operational efficiency.
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Discover the latest trends driving the conversational AI market forward in 2021
Learn about the latest technological advances and automation tools for building chatbots and virtual agents
The world's leading research and advisory firm is bullish about the conversational AI market over the next two to five years