Today’s banks are increasingly turning towards artificial intelligence as a crucial tentpole in their digital strategy - and reaping significant rewards.
Is the decision to implement conversational artificial intelligence all about ROI? Yes, and it should be, but don’t forget how it will benefit your customers and ultimately increase brand loyalty.
Just like its human colleagues, the successful AI-powered digital employee has some specific requirements.
Starting with a module is the easiest and most efficient way to build and implement a virtual assistant, saving you a tremendous amount of time and resources.
Virtual assistants are a brand new addition to the workforce. What are they, how can you get one and what are the potential pitfalls?