The good old days of personalized customer service are not gone, they’ve just been upgraded.
Implementing a digital insurance agent powered by conversational AI has given Storebrand a significant return on investment. In just four months, they experienced a 162% increase in customers interacting with their digital insurance agent.
Just like its human colleagues, the successful AI-powered digital employee has some specific requirements.
Starting with a module is the easiest and most efficient way to build and implement a virtual assistant, saving you a tremendous amount of time and resources.
Virtual assistants are a brand new addition to the workforce. What are they, how can you get one and what are the potential pitfalls?