Implementing a digital insurance agent powered by conversational AI has given Storebrand a significant return on investment. In just four months, they experienced a 162% increase in customers interacting with their digital insurance agent.
Chatbots, virtual assistants and digital advisors - or whatever you choose to call them - are built to serve the same purpose, but they have to be built with the proper components to successfully deliver lasting business value.
Just like its human colleagues, the successful AI-powered digital employee has some specific requirements.
Starting with a module is the easiest and most efficient way to build and implement a virtual assistant, saving you a tremendous amount of time and resources.
Virtual assistants are a brand new addition to the workforce. What are they, how can you get one and what are the potential pitfalls?