On Wednesday 21 November, you can join boost.ai’s workshop on how conversational AI is driving the digitization of banks in the Nordics during this year’s European Digital Banking Summit (EDBS).
We will present a case study of Sparebank 1 SR-Bank’s virtual banking assistant, “Banki”, and how boost.ai’s conversational AI has helped the Norwegian bank hit significant milestones, including:
Increasing customer support capacity by 149.3% without hiring any new staff
Handling over 23 000 conversations per month through Banki, the equivalent of 20 FTE
Decreasing customer interactions in error handling by 24%
Successfully answering 4 in 5 questions without the need for human support
Click here to read the full case study.
Banks in Northern Europe are increasingly turning towards artificial intelligence as a crucial tentpole in their digital strategy. As the technology matures, AI-powered digital advisors are taking their rightful place on the new front lines of customer interaction, offering purpose-driven conversations while delivering significant returns on investment in a remarkably short amount of time.
With AI-powered digital agents currently deployed in more than 20 banks, boost.ai’s complete conversational AI solution is the most robust on the global market and is helping transform customer interaction - not only for banks in the Nordics but across Europe and the world as well.
The European Digital Banking Summit
19-21 November, 2018
De Vere Wotton House, Surrey, UK
Henry Vaage Iversen, Co-Founder and Chief Product Officer
Håvard Dahl-Olsen, Chief Delivery Officer
The EDBS is an invitation-only forum bringing together senior leaders from the European banking sector to engage, debate, experience and network on topics ranging from artificial intelligence, fintech, regulatory adoption, customer experience and beyond.
Want to know more about the benefits of implementing conversational AI?
Unable to attend this year’s European Digital Banking Summit? No problem. We would still love to show you how conversational AI could help revolutionize your bank’s customer interaction needs.
Click the button below to get in touch for an obligation-free AI evaluation.