Large banks are already making use of tools that let them automate grunt work and organize the flow of support cases so that they instantly reach the right people.
Building great dialogue for your digital advisor requires finesse and a clear understanding of the needs of your customers.
DNB turned to boost.ai to manage the high volume of chat traffic to its customer center, developing a digital banking advisor that successfully automated half of all online chat interactions in just four months.
How it’s possible, by using Automatic Semantic Understanding, to help AI-powered digital advisors go beyond the confines of ordinary chatbots.
The city of Riihimäki in Finland made digital history today as the country’s first municipality to launch a conversational artificial intelligence-powered virtual assistant - Kunta-Kati.
When a user interacts with a digital advisor, their message should be simple, clear and provide enough information to reach a desirable outcome.
2018 was a huge year for conversational AI in the Nordics. Here’s why 2019 will be even bigger.
Boost.ai is delighted to announce the release of features and controls for GDPR compliance in virtual assistants.
Implementing a digital insurance agent powered by conversational AI has given Storebrand a significant return on investment. In just four months, they experienced a 162% increase in customers interacting with their digital insurance agent.
Powered by conversational AI, the groundbreaking virtual assistant network connects visitors across three departments in the Finnish government from within a single chat window.