March 23, 2021

TrueNorth and enter partnership to supercharge digital customer experience with conversational AI

Leading fintech software development company adds AI-powered virtual agents to implementation portfolio for financial sector clients

SAN FRANCISCO, Calif. & STAVANGER, Norway –March 23, 2021–TrueNorth, a global fintech software development company, and, a global leader in conversational artificial intelligence for Fortune 1000 companies, today announced a new partnership. This partnership streamlines the process of developing and implementing’s AI-powered virtual agents for fintechs, banks, credit unions and other financial institutions in the United States.

Enterprises in the financial sector can now take advantage of’s market-leading conversational AI platform through TrueNorth as a trusted implementation partner, making it possible to quickly and easily automate internal- and customer-facing service and support at scale.

Henry Vaage Iversen, CCO and co-founder of, states, “We are excited to be partnering with TrueNorth to demonstrate how our technology can create value for even more U.S.-based financial institutions. With TrueNorth’s pedigree in the fintech space, we see their proven software implementation process as a surefire way for companies to harness the power of chat-led automation, quickly and at scale, staying well ahead of the digitalization curve.”

More than 200 organizations worldwide, including leading financial brands like Santander, Nordea and MSU Federal Credit Union, use the platform to successfully automate thousands of customer and employee interactions daily with consistent resolution rates of over 90 percent.’s unique, no-code approach to conversational AI combines with proprietary self-learning algorithms to allow implementation partners like TrueNorth to deliver to its customers virtual agents that are quick to deploy, easy to maintain and highly scalable.

TrueNorth CEO and co-founder Alex Gonikman notes, “The time is now for financial institutions to upgrade their customer experience to remain competitive, and the platform is leading the charge with their conversational AI experience. This is a great partnership as our team is uniquely positioned to develop and deploy’s AI-powered chatbots in a matter of months.”

TrueNorth’s pioneering leaders and software engineers have perfected a development process that brings products to market in a cost-effective way and fast, three to six months. This rare combination has led to the successful execution of 120 digital transformations and 45 original enterprises built from the ground up.


About TrueNorth is one of the most successful fintech software development companies in the world having built three fintech unicorns from scratch--LendingClub, Upgrade and Dianrong. The company specializes in building digital solutions, including 45 original enterprises, 120 digital transformations and 40 product revamps. TrueNorth’s unique Team Captain client-focused process enables its most senior engineers to navigate and apply the latest technologies to develop and integrate cutting-edge digital solutions for banks, credit unions, payment companies, lending firms, wealth management firms, and insurance companies. More recently, TrueNorth has expanded its expertise into additional mission critical industries including healthcare and education. CEO Alex Gonikman, a veteran software architect, leads a staff of more than 60 employees from the company’s headquarters in San Francisco, a development center in Buenos Aires, Argentina and strategic offices in Hong Kong, New York City and Austin, Texas.