Trusted by leading enterprises

if logoSantander logoai chatbotNordea logoSilvercar by Audi logoTelia logoTryg logoDNB logoTelenor logo

Why boost.ai

Turn customer service agents into AI trainers and control the total cost of ownership without needing to tie up developers.

Fast

Fast

We can build a solution faster than anyone else. After just a few days, the virtual agent is operational and ready for testing. We include a report on expected resolution rate and potential cost savings.

Easy

Easy

Our intuitive no-code conversational AI platform empowers frontline teams to automate customer service without tech support. Because with boost.ai, you don’t need developers to automate.

Scalable

Scalable

If a virtual agent can’t understand, it won’t be able to help. It’s why NLU is so crucial for successful automation. Our market-leading NLU gives our virtual agents consistent resolution rates of over 90% - in any language.

Scalable customer experience made easy

No-code conversation builder

With no coding or developers required, our user-friendly conversation builder gives you everything you need to create advanced conversation flows within minutes and easily connect your existing self-service solutions.

Unlimited scalability (NLP & NLU)

Give the right response, every time. Advanced NLU & NLP allow your virtual agent to answer questions and automate actions on thousands of topics - not just a few hundred - with consistently high resolution rates.

Conversational AI that's easy to train

Powerful AI doesn't have to be complicated. Our easy-to-use training editor gives you the flexibility to teach your virtual agent new tricks without the need for data scientist or developers.

No-code builder

A chatbot that can analyze and improve

dashboard

Actionable statusboard

Get a complete overview of how your chatbot is performing via a multi-purpose dashboard. Track conversation quality, feedback ratings, and other metrics that you can use to continually optimize the user experience.

Advanced conversation analytics

Dive deeper into your chatbot's interactions. The AI Admin Panel offers an in-depth look at conversation analytics with advanced features such as conversation quality rating, tagging, filters and more.

Detailed message analysis

Peek behind the AI curtain and gain a better understanding of why your chatbot responds the way it does. Detailed message analysis gives you a breakdown of each user message including prediction score, important words and more.

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22%

of all customer service  automated in 6 months
DNB is the largest bank in Norway with over 3 million customers
DNB logo

650,000+

customer service requests automated in 2020
Telenor is one of the world's largest telcos with over 10 million subscribers in the Nordics
Telenor logo

0

developers needed to manage solution
Tryg is the largest non-life insurer in the Nordics with over 5 million customers
Tryg logo

Be where your customers are

Go 'chat-first' FTW

Delight users with dynamic and engaging interactions by putting your chatbot at the centre of your digital customer service strategy. Promote campaigns and upsell products and services with easy-to-use proactive features.

Omni-channel experience

Provide chat support on your website or through familiar platforms such as Slack, Zendesk, Messenger or Microsoft Teams. Make it simple for your users to help themselves, wherever it suits them best.

Conversational IVR

Forget about rigid menus and frustrating voice prompts. Bring the same transformational chat experience to automated phone support by upgrading your legacy IVR solution to our groundbreaking Conversational IVR platform.

Chat first.
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The business value of AI chatbots

Conversational AI improves customer experience

Better customer experience

Direct messaging if the preferred channel for interactions because of its speed and simplicity. This is particularly true for Millennials and younger generations.

chatbot

Shorter waiting time

AI chatbots frees up capacity for human customer service, by automating high-volume customer interactions and augmenting human support staff.

Conversational AI allows technologies like chatbots to interact with people

Efficient human support

The performance of human customer service agents improves when augmented by AI, with more cases per hour resolved and a more consistent flow of information.

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