Turn customer service agents into AI trainers and control the total cost of ownership without needing to tie up developers.
We can build a solution faster than anyone else. After just a few days, the virtual agent is operational and ready for testing. We include a report on expected resolution rate and potential cost savings.
Our intuitive no-code conversational AI platform empowers frontline teams to automate customer service without tech support. Because with boost.ai, you don’t need developers to automate.
If a virtual agent can’t understand, it won’t be able to help. It’s why NLU is so crucial for successful automation. Our market-leading NLU gives our virtual agents consistent resolution rates of over 90% - in any language.
With no coding or developers required, our user-friendly conversation builder gives you everything you need to create advanced conversation flows within minutes and easily connect your existing self-service solutions.
Give the right response, every time. Advanced NLU & NLP allow your virtual agent to answer questions and automate actions on thousands of topics - not just a few hundred - with consistently high resolution rates.
Powerful AI doesn't have to be complicated. Our easy-to-use training editor gives you the flexibility to teach your virtual agent new tricks without the need for data scientist or developers.
Get a complete overview of how your chatbot is performing via a multi-purpose dashboard. Track conversation quality, feedback ratings, and other metrics that you can use to continually optimize the user experience.
Dive deeper into your chatbot's interactions. The AI Admin Panel offers an in-depth look at conversation analytics with advanced features such as conversation quality rating, tagging, filters and more.
Peek behind the AI curtain and gain a better understanding of why your chatbot responds the way it does. Detailed message analysis gives you a breakdown of each user message including prediction score, important words and more.
Delight users with dynamic and engaging interactions by putting your chatbot at the centre of your digital customer service strategy. Promote campaigns and upsell products and services with easy-to-use proactive features.
Provide chat support on your website or through familiar platforms such as Slack, Zendesk, Messenger or Microsoft Teams. Make it simple for your users to help themselves, wherever it suits them best.
Forget about rigid menus and frustrating voice prompts. Bring the same transformational chat experience to automated phone support by upgrading your legacy IVR solution to our groundbreaking Conversational IVR platform.
Direct messaging if the preferred channel for interactions because of its speed and simplicity. This is particularly true for Millennials and younger generations.
AI chatbots frees up capacity for human customer service, by automating high-volume customer interactions and augmenting human support staff.
The performance of human customer service agents improves when augmented by AI, with more cases per hour resolved and a more consistent flow of information.